![]() ![]() Also BIOS settings and versions can be different per brand and per model. ![]() A software problem is a bit more complex since it might be related to BIOS or your OS (Windows, Ubuntu, MacOS, etc.). If the hardware is fine then you can do some troubleshooting in the software. The dvd-drive should open when it is powered and dvd discs should be visible in Windows. To check if the SATA port on your motherboard is working, you could install the original laptop dvd-drive. In most cases you can feel the vibration and noise coming of from the laptop. Once you turn on the laptop it should let the hard drive spin up. ![]() If your HDD Caddy is not defective is should be powering on the hard drive inside. If the HDD or SSD is fine, you could check if the HDD Caddy is working properly. Also you can install it in the original HDD bay or use a USB HDD enclosure to check your drive is still working. To check if the HDD or SSD is defective you could just swap with a different drive to check if that is true. In this how-to we will briefly explain some of the troubleshooting you can do to investigate why your drive is not working the HDD Caddy.
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